Daily Use of BeautyOS

Studio owner or admin

1. Open /business-dashboard to review the studio workspace.
2. Use /appointments/[appointmentId] for appointment details and /clients to find client records.
3. Use /services, /team, and the relevant /settings/* routes when the service menu, provider setup, hours, forms, reminders, booking rules, or workspace details change.
4. Review /messages, /announcements, and /reviews when those studio features are enabled.
5. Use /store and its orders, products, inventory, purchase orders, discounts, gift cards, loyalty, commissions, and point-of-sale routes only when retail is enabled for the studio.

Provider

1. Review assigned appointments and open an appointment record before service.
2. Keep provider services, weekly hours, and public profile current through the linked settings routes.
3. Use /clients/[id] only for clients available to the signed-in workspace role.
4. Use /messages when messaging is enabled.

Client

1. Use /explore or /booking to find a studio, service, provider, and available time.
2. Review the studio's booking terms before checkout.
3. Use /profile for the Beauty Passport details the client chooses to store and share.
4. Use /messages, /reviews, /store, or /packages only when the relevant studio feature is available.

Do not infer access from this guide. Studio membership, workspace role, feature flags, and record scope control the actual result.

BeautyOS FAQ

Where does a new studio begin?

Create the studio, then use /setup. The checklist links to studio details, service menu, weekly hours, payouts, booking rules, client features, branding, reminders, forms, provider profile, team, and clients as applicable.

Does setup finish every task automatically?

No. Some tasks detect saved product data. Others use saved Mark done or Skip state. Refresh after saving the linked setting if a detected task appears stale.

Is connecting payouts the same as accepting live charges?

No. A connected account can exist before charges are enabled, and test-mode completion is not live-money approval.

How is a custom app address verified?

Current Help guidance uses an A record for a root domain or a CNAME for a subdomain. DNS propagation and certificate/deployment checks must finish before the hostname is resolved.

Who controls cancellation, refund, and retail policies?

The studio controls its applicable booking, cancellation, refund, and retail terms. Start transaction-specific questions with the studio on the record.

Where should a problem be reported?

Use /support. Include the route, device, browser, approximate time, and reproducible steps. Never include passwords or full card details.

BeautyOS Features

Getting Started with BeautyOS

Studio owner

1. Sign in with a studio-owner account.
2. If asked for an account type, choose the studio path. The current creation screen is titled Create your studio.
3. Enter Studio name, choose What kind of business is it?, then select Create studio and continue.
4. BeautyOS creates starter services and weekly hours and routes to /setup. Review those defaults before accepting bookings.

The first result is a role-aware checklist. It saves progress and allows tasks in any order.

Provider

Open /setup. The provider checklist asks you to choose services, set weekly hours, introduce yourself, and optionally sync a calendar. Studio invitation and workspace assignment determine access.

Client

Use Explore or Booking to choose a studio. The client setup flow links to My Beauty Passport, Booking, and the install guide. Add only the hair, skin, allergy, and preference details you choose to keep and share.

To book, open /booking, choose a service, provider, and available time, then review the studio's terms. Each studio controls its services, availability, cancellation, refund, and retail policies.

BeautyOS Initial Setup

Studio

Open /setup. Current groups appear in this order: Essentials, Payments and booking, Brand and app, Client experience, then Team and clients. You can work in another order.

1. Complete Studio details, Review your service menu, and Set your weekly hours.
2. Use Connect payouts and Booking rules and deposits.
3. Choose client-facing features and, optionally, branding and an app address.
4. Configure reminders, forms, and the provider profile when shown.
5. Invite providers, bring in clients, and share the booking address when applicable.

Some tasks detect saved product data. Others require Mark done or . leaves the route available; stores a dismissal preference.

BeautyOS Known Issues and Verification Notes

This is a documentation-stage list, not a claim that every item is a production defect.

• Setup does not detect every task automatically. Services, hours, feature choices, client invitations, and app installation can require saved manual state.
• The current studio checklist intentionally omits retail setup, prepaid packages, and reviews/reputation work.
• A payout account may be started without charges enabled.
• Personal accounts leave /setup; the destination depends on account role.
• A custom hostname remains unresolved until external DNS and certificate checks finish.

Still unverified: clean owner/provider/client walkthroughs; denial and empty/error copy; production mobile/desktop visuals; live-payment, domain, branded deployment, and device acceptance. Report mismatches through /support with privacy-safe evidence.

BeautyOS Release Notes

2026-08-06 (shared guides)

• The Help Center's guides now come from the shared documentation library used by every product, so they look and behave the same everywhere.

2026-08-06 (Help Center)

• The Help Center now shows published guides from the shared documentation library, below the existing start-here and FAQ sections. Nothing appears until a guide has been approved and published, and the existing help text stays either way.

2026-08-06

• Fixed: several studio settings did not stick the first time they were saved if the studio had never saved any other setting. Affected how your studio gets paid, booking approval, retail commission, cancellation policy, cancellation protection, the booking window, and reminder settings. All now save on the first attempt.

2026-08-05 (evening)

• Setup now asks how your studio gets paid: whether each provider is paid directly and files their own taxes, or the studio is paid and pays the team. It affects tax reporting, so it is asked rather than assumed, and you can change it under Settings, Booking and payments.
• Providers can add a short introduction video to their profile. MP4 or WebM, up to 50 MB and 90 seconds, with a transcript so it is usable with the sound off. Nothing is converted, so upload a file that already plays in a browser.
• Every video is checked before it appears. It never plays by itself and never starts with sound.
• Anyone signed in can report a video. Reports are private, one per person, and a video with several reports comes down for re-checking on its own.
• Replacing a video sends the new one back for checking, and you can take your own video down at any time.

BeautyOS Roles

Studio owner and studio admin

Studio administration paths cover studio identity, services, hours, booking/payment settings, team, clients, forms, reminders, provider profile, feature choices, branding, and domains. Sensitive operations remain subject to server authorization and studio scope.

Provider

The provider setup path covers performed services, weekly hours, a public introduction/profile, and optional calendar sync. Provider access is determined by studio invitation and workspace assignment; it is not equivalent to studio administration.

Client

The personal client path covers discovery, booking, Beauty Passport data, install guidance, and client-facing features enabled by a studio. Clients do not receive studio administration access.

Personal account without the client path

Current setup routing distinguishes personal clients from other personal accounts: clients route to /explore, while other personal accounts route to /start.

Always test with clean accounts for each role before publication. Do not treat visibility of a link as proof that an underlying action is authorized.

Troubleshooting BeautyOS

Setup redirects elsewhere

Unauthenticated requests go to /login. A personal client goes to /explore; another personal account goes to /start. Studio members with admin workspace access receive studio setup, while provider-only members receive provider setup. If that does not match the intended role, report the account email and studio name without sending a password.

A task does not complete

Some tasks use detected saved data and others use Mark done. Refresh after saving the linked settings. If it remains stale, report the task name, route, approximate time, and what was saved.

Payout setup is unfinished

A payment account can be started without charges enabled. Return to Booking & payments and finish connected-account onboarding. Test-mode completion is not live-payment approval.

Domain is not resolved

Check root-versus-subdomain record type, provider propagation, and deployment certificate status. Production DNS changes require the domain owner's approval.

Booking, refund, account, or safety issue

Start booking/payment/refund questions with the studio on the record. For suspected access, payment misuse, harassment, or exposed private information, email support@cre84ever.com with Urgent in the subject. For immediate physical danger, contact local emergency services. Never send passwords or full card details.